A little bit of background information:
My background has largely been built through my journey at Air – before joining Air in 2018 I worked for the UKs largest publisher selling print and digital marketing solutions to SMEs across East Devon. I then joined Air as Business Development Executive (BDE) and quickly worked my way up through Senior BDE, Account Executive to an Account Manager position in 2019, before having my daughter in 2021.
A little bit about your current role:
As the Revenue Operations Manager, I work closely with our Sales Services and Account Management teams to help drive the success of client campaigns in achieving their objectives and KPI’s. Creating best fit go-to market strategies is a key part of my role. This includes channel selection, messaging, technology & tools, data strategy and process. I’m responsible for building strong relationships with internal teams as well as ensuring seamless and efficient onboarding and delivery process for our clients.
My focus is on impacting and improving client retention by ensuring our clients get fast starts on their campaigns and that effective and successful campaign strategies are delivered, consistent with our expertise and experience. I analyse performance, make suggestions for improvement and ensure all departments have access to the correct information and tools to be able to deliver efficiently and effectively in their roles.
